At OSquare Driving School, we strive to provide the best driving instruction. However, we understand that plans can change. Our refund policy is as follows:
Standard Lessons:
- Cancellation Notice: Cancellations must be made at least 48 hours before the scheduled lesson to qualify for a refund.
- No Show: If a student does not show up for a scheduled lesson without prior notice, no refund will be issued.
- Instructor Cancellations: If the lesson is canceled by the instructor, a full refund or rescheduling will be offered.
- Late Cancellations: Cancellations made less than 48 hours before the lesson will not be refunded.
Course Packages:
For pre-paid lesson packages, unused lessons may be refunded upon request, minus any lessons already taken at the single-lesson rate.
One-Day Course and Vehicle On-Road Test (VORT):
- For cancellations made more than seven days in advance, a full refund will be issued, minus a $100 cancellation fee.
- Please note that the authorized examiner will incur a booking fee payable to DIT (Department of Infrastructure and Transport).
For any questions or to request a refund, please contact our office directly.